Grey Field Pharma (“Grey Field Pharma,” “we,” “our,” or “us”) values the privacy and security of our website visitors and customers. This Privacy Policy explains how we collect, use, store, and protect personal information when you access our website, place an order, or otherwise interact with our services.

By using the Grey Field Pharma website, you acknowledge and agree to the practices described in this Privacy Policy.

Grey Field Pharma provides specialized products strictly for legitimate laboratory and research purposes. Our products are not intended for human consumption, medical use, therapeutic application, or any unauthorized purpose.

Information We Collect

We collect information that is reasonably necessary to operate our website, process orders, provide customer support, and maintain a secure user experience.

This information may include:

• Your name
• Email address
• Billing information
• Shipping information
• Order and transaction details
• Information provided when contacting our customer support team

We may also collect certain technical and usage information automatically when you visit our website, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• General website usage and interaction data

Communications you send to Grey Field Pharma, including inquiries, feedback, and support requests, may also be retained where necessary to provide assistance and maintain service quality.

How We Use Your Information

Grey Field Pharma may use collected information for legitimate business and operational purposes, including:

• Processing and managing orders
• Confirming payments and transactions
• Arranging shipping and delivery
• Communicating order updates
• Responding to customer inquiries
• Providing customer support
• Improving website functionality and user experience
• Maintaining website security
• Detecting and preventing fraudulent or unauthorized activity
• Meeting applicable legal and regulatory obligations

Where you have chosen to receive marketing communications, we may also use your contact information to send relevant company updates, product information, announcements, or newsletters.

Research Compliance and Responsible Use

Grey Field Pharma operates as a provider of specialized materials intended strictly for legitimate laboratory and research purposes.

By using our website or purchasing products, you are responsible for ensuring that you are legally eligible and appropriately qualified to purchase, handle, and use the materials offered.

Our products are not intended for human consumption, medical treatment, therapeutic use, or unauthorized applications.

We reserve the right to refuse service, restrict access, or cancel orders where necessary to maintain compliance with our policies, applicable laws, or responsible business practices.

Quality Documentation and COA Transparency

Grey Field Pharma is committed to maintaining appropriate quality and documentation standards for applicable products.

Where Certificates of Analysis (COAs) or other product documentation are provided, they relate to product quality and verification processes.

Product testing and documentation procedures do not involve the unnecessary sharing of personal customer information with testing providers.

Sharing of Information

Grey Field Pharma does not sell or trade personal information to third parties.

We may share limited information with trusted third-party service providers when necessary to operate our business and provide our services. These may include:

• Payment processors
• Shipping and delivery providers
• Website hosting providers
• Technical service providers
• Analytics and security providers

Information may also be disclosed where required by applicable law, legal process, regulatory requirements, or where necessary to protect the rights, safety, security, or legitimate interests of Grey Field Pharma, our customers, or others.

We expect applicable service providers to handle personal information responsibly and in accordance with relevant privacy and security requirements.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support website functionality and understand how visitors interact with our platform.

These technologies may help us:

• Maintain website functionality
• Remember user preferences
• Improve website performance
• Analyze general website usage
• Enhance security and user experience

You may control or disable cookies through your browser settings. Please note that restricting certain cookies may affect the functionality or performance of some parts of our website.

Data Security

Grey Field Pharma takes reasonable technical and organizational measures to help protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

Security measures may include appropriate access controls, secure systems, and other safeguards designed to protect sensitive information.

While we take reasonable steps to maintain the security of our systems, no method of electronic transmission or storage can guarantee absolute security.

Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide our services
• Process transactions and orders
• Meet legal and regulatory obligations
• Resolve disputes
• Maintain appropriate business records
• Enforce applicable agreements and policies

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

Your Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include the ability to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of information where legally applicable
• Object to or restrict certain processing activities
• Opt out of marketing communications

To make a privacy-related request, please contact us using the information provided below.

We will respond to legitimate requests in accordance with applicable laws and regulations.

Email Communications

If you choose to subscribe to communications from Grey Field Pharma, you may receive emails relating to:

• Product availability
• Company announcements
• Research-related updates
• Website or service updates

You may opt out of marketing communications at any time by using the unsubscribe option provided in applicable emails or by contacting us directly.

Children’s Privacy

The Grey Field Pharma website and services are not intended for children or individuals who are not legally eligible to use our services.

We do not knowingly collect personal information from individuals who are not legally permitted to access or use our services. If we become aware that such information has been collected unintentionally, we will take appropriate steps to delete it where required.

Changes to This Privacy Policy

Grey Field Pharma may update this Privacy Policy from time to time to reflect changes in our operations, services, legal requirements, or privacy practices.

Any updates will be published on this page. Continued use of our website after changes have been posted may constitute acceptance of the revised Privacy Policy, where permitted by applicable law.

Contact Information

For questions, privacy concerns, data requests, or other inquiries relating to this Privacy Policy, please contact Grey Field Pharma at:

Email: greyfieldpharma@proton.me

Grey Field Pharma is committed to maintaining a secure, transparent, and responsible approach to the handling of personal information.